Older drivers remember the days before in-cab satellite communications when they had to contact dispatchers, shippers, and receivers by payphone, but most Gen Xers and millennials do not. Technology has made it so easy for fleets to communicate with drivers, and vice versa, that the greater challenge is preventing deadly distractions. Ensuring safe driver communications and improving their work experience are two of the greatest needs in the trucking industry today.
Read the full article for three ways fleets can update their communications strategy and technology to address these challenges